Last updated: September 30, 2026
Need help? Email stores@threelemurs.com with the game name and your device model. We usually answer within 2 business days.
Open the game's shop and tap Restore purchases, using the same Google Play or Apple account you bought it with.
Progress is stored on the device, so it doesn't move to a new phone yet. Purchases like "Remove ads" can be restored.
Open Settings in the game and use Reminders. If notifications are blocked, the game offers a button to open your phone settings.
All game data lives on your device: uninstalling the game deletes it. To delete analytics data associated with your device, email stores@threelemurs.com with the subject "Data deletion request" and the game name; we'll process it within 30 days. You can reset your advertising ID in your device settings. See our Privacy Policy.